We are Wales Millennium Centre - Fire for the Imagination
Role Title: Retail manager
Salary: £32,097 - £33,788 per annum
Hours of Work: 35 hours per week
Type of Contract: Permanent annualised
Closing Date: 30.01.2024
Interview Date: 04.02.2024
WMC is a home for the arts in Wales, and a cauldron of creativity for the nation. We fire imaginations by curating world-class, critically acclaimed touring productions, from musical theatre and comedy to dance, cabaret and an international festival. We kindle emerging talents with fresh, provocative, and popular pieces of our own, rooted in Welsh culture. And we ignite a passion for the arts in young people with life-changing learning experiences and chances to shine in the spotlight.
About WMC/Our Department:
The customer operations team have an exciting new role for an experienced Retail Manager to join our team.
The team have just completed our most exciting year to date, launching a world leading Gala dinner for our 20th anniversary, alongside celebrating the first birthday of our brand new Ffrwnais space. As we enter our 21st year, we have exciting plans which include launching a brand new retail store and developing an outdoor venue that will be the hub of cardiff bay in the summer of 2025.
About the Role and Responsibilities:
As our Retail Manager you will be responsible for opening a brand new store, which will be the home of both WMC produced product along with the work of local makers. You will lead on the buying and merchandising of the store, as well as handpicking your own team to drive the store forward in being its own destination point.
This is an exciting time to join an expanding business, creating opportunities that will change lives.
Your role will be subject to a DBS check.
Key Requirements:
- A confident leader with a demonstrable track record of leading, inspiring and managing operational teams in retail.
- Skilled in overseeing multiple outlets, with demonstrable experience of delivering operational excellence to thousands of guests during each event and performance in a fast-paced environment.
- Previous experience with Profit and loss accountability and evidence of driving profitability.
- Positivity, vibrancy with a can-do attitude, the drive and ambition to take on projects and develop with given opportunities.
- Demonstrable experience of selecting and buying new products and effectively negotiating supplier agreements.
- Driven, self-motivated, keen to make a difference
- Strong planning and organisation skills to ensure that stock across all outlets is available and is creatively displayed to attract customers
What’s in it for you?
- 32 days of annual leave inclusive bank holidays, based on a 35-hour week, pro rata for part time, this will vary depending on when bank holiday fall.
- The role will work an annualised pattern 1820 hours over the year.
- Enhanced pension scheme
- Enhanced maternity, paternity, adoption, and shared parental leave (subject to length of service)
- Health cash plan: receive money towards dental and optical care, complimentary treatments such as chiropractic, osteopathic and acupuncture treatments.
- Medical Assistance membership which includes remote access to GP, counselling, and physiotherapy sessions
- Employee assistance programmes which include access to support services for legal, financial, and family concerns
- Life assurance of 4x annual salary.
- Opportunity to apply for tickets to productions
- CLWB – Our employee social group
- NEWID – our Equality, Diversity, and Inclusion networking group who meet monthly to discuss new ideas and training opportunities to improve all aspects of employment at WMC.
- Free access to learn Welsh online
- £5 all-day parking available on working and non-working days.
At Wales Millennium Centre, our commitment to diversity and inclusion goes beyond words; it is a fundamental aspect that guides our actions. Adhering to the principles outlined in Section 158 of the Equality Act 2010, we actively embrace positive action in our recruitment and selection processes. Recognising the underrepresentation of specific groups, particularly individuals with disabilities, and those from Black, Asian, and ethnically diverse backgrounds, within our workforce, we have implemented proactive measures to address this disparity.
Through our positive action approach, applicants of our advertised roles from these underrepresented groups, meeting the minimum criteria detailed in the role profile, will be shortlisted for interview selection. Our commitment extends beyond meeting legal obligations; we aspire to cultivate a workplace that authentically embraces the rich diversity of our global society.
