Deadline: Wednesday 1 May, 9am
Interviews: Wednesday 15 May
Department: Programme and Marketing
Reports to: Co-Director / Artistic Director
Salary: £34,000 per annum
Hours: 40 hours pro rata
Contract: full time, permanent
Direct reports: Digital Communications Officer; Audience Development Officer – fixed term contract (post vacant) volunteers and interns as required.
Purpose of role:
The Head of Marketing and Communications works with the team to devise and implement marketing and communications strategies that expand Chapter’s audience development objectives. You’ll liaise closely with the programme team, and with teams across the organisation including IT, trading, community engagement, visitor services, fundraising and with our creative community.
You’ll have strategic responsibility for managing campaigns, audience development, press, PR and advertising, to build profile, increase visits, meet financial targets and ensure access for the widest possible audience.
You’ll be part of a small team that delivers ambitious marketing and communications campaigns and is pivotal in connecting us with audiences via compelling content that conveys our core messages. Through forward-thinking communications, you’ll help to enhance our profile as a leading cultural organisation in Wales and the UK.
Our Ideal Candidate
You’ll be ambitious, organised and dynamic with demonstrable experience of working in a similar role in an arts centre, cultural institution or other public-facing environment. You’ll be open and curious about art in all its forms and enjoy working in a busy and exciting environment.
You’ll be incredibly organised with excellent communication skills, good attention to detail, exceptional negotiation skills and the ability to handle sensitive situations with diplomacy.
You’ll be adaptable and able to work to tight and often challenging deadlines, remaining calm and focused under pressure. You’ll thrive in a team but will also be able to work on your own initiative anticipating challenges and providing effective solutions.
Our venue is for everyone, and we welcome applications from everyone. We particularly encourage those from people from a Black, Asian & Minority Ethnic background or who identify as Deaf or disabled as they are currently under-represented in our organisation.
