We are Wales Millennium Centre - Fire for the Imagination
Role Title: Casual Bartender
Salary: £12.60ph
Closing Date: 17 July 2025
Interview Date: WC 28 July 2026
About WMC/Our Department
WMC is a home for the arts in Wales, and a cauldron of creativity for the nation. We fire imaginations by curating world-class, critically-acclaimed touring productions, from musical theatre and comedy to dance, cabaret and an international festival. We kindle emerging talents with fresh, provocative and popular pieces of our own, rooted in Welsh culture. And we ignite a passion for the arts in young people with life-changing learning experiences and chances to shine in the spotlight.
We are Wales Millennium Centre. Fire for the imagination
- An exciting new opportunity to join a growing food and beverage team here at WMC. We have a number of bars in operation at any one time, delighting our visitors and firing the imagination.
- We’re looking for a customer service role model us, someone who enjoys making the customers day and wowing our visitors.
- Whether it’s our café/bar, Ffwrnais, championing the best in Welsh produce or a great night out at Cabaret, we’ve got something for everyone here at WMC, with more exciting growth coming later this year.
Within this role you will be:
- Prepare alcoholic and non-alcoholic beverages
- Assist guests where applicable in food and beverage selection and have a full knowledge of all products available within the Centre
- To understand the Centre’s policy in respect of the use of Welsh produce and to consistently employ this policy
- Eye for detail and understanding of drink mixing tools and techniques is desirable
- To ensure all commercial delivery areas that you work in look attractive and have high levels of cleanliness and presentation
- Acknowledge and act upon individual guest needs whilst observing standards aligned to the Food and Beverage Standard Operating Procedures, taking full ownership of the events and shifts allocated
- Handling of cash, credit/debit card transactions, ensuring charges are accurate and balance
Key Requirements:
- Proven ability to always deliver excellent customer service.
- Experience of working efficiently and effectively in a fast-paced service environment.
- Competent and experience in cash handling.
- Basic knowledge of food safety standards.
What’s in it for you?
- Real living wage employer
- Access to Now pension
- Flexibility of working hours – pick the shifts/hours that work around your personal life and commitments
- Access to the Theatre Helpline, which includes support for: mental health and wellbeing, injury, debt, and financial issues etc
- Free access to learn Welsh online
- Mental health allies and support
- 20% discount from WMC restaurants and cafes
- £5 all-day parking available on working and non-working days.
At Wales Millennium Centre, our commitment to diversity and inclusion goes beyond words; it is a fundamental aspect that guides our actions. Adhering to the principles outlined in Section 158 of the Equality Act 2010, we actively embrace positive action in our recruitment and selection processes. Recognising the underrepresentation of specific groups, particularly individuals with disabilities, and those from Black, Asian, and ethnically diverse backgrounds, within our workforce, we have implemented proactive measures to address this disparity.
Through our positive action approach, applicants of our advertised roles from these underrepresented groups, meeting the minimum criteria detailed in the role profile, will be shortlisted for interview selection. Our commitment extends beyond meeting legal obligations; we aspire to cultivate a workplace that authentically embraces the rich diversity of our global society.