Welsh National Opera shares the power of live opera with audiences and communities across Wales and England – in theatres, in neighbourhoods and online.
The marketing department works to reach new audiences for our work as well as keeping our existing audiences engaged. We do this through our website and other digital communications, social media, advertising, direct marketing and much more.
We are seeking to appoint a Marketing Assistant to assist and support the marketing team through administration and activity implementation across integrated marketing campaigns, audience insight and print management.
Some of the responsibilities that you will have include:
- Be the first point of contact for all general marketing enquiries by telephone and email
- Support the delivery of marketing campaigns through idea generation and desk research
- Support WNO’s digital marketing activity including making amends to WNO website, building campaign emails, and scheduling of social media as required.
- Research and write engaging editorial for WNO website including regular news stories
- Collate biography information and head shots from agents and artists, and manage the filing of these for use by the wider team.
- Proof-read marketing communications and collate all amends to assist design as required.
- Assist the marketing team by liaising with translators, and other suppliers as required.
- Liaise with Company Management to co-ordinate and produce all cast lists, cover slips and other print required for Front of House during WNO seasons including dress rehearsals
- Manage print stock levels and assist with print deliveries as required. Liaise with Wales Millennium Centre colleagues over front of house print and monitor to ensure WNO maintains a constant presence in the building
- Collate and circulate weekly Box Office reports; support audience research activity as requested by Audience Insight Analyst.
- Provide general administrative support across the marketing team
The ideal candidate will have the following skills, knowledge and experience:
- A high level of literacy and numeracy, with excellent attention to detail
- Ability to work on own initiative and as part of a team
- Ability to work on and prioritise multiple tasks in a busy environment working to tight deadlines
- Excellent communication and interpersonal skills
- Experience of using Microsoft Office applications
- An understanding of digital and social media in a marketing context
- Propensity to learn new digital applications quickly and to a high level of competence
- *Welsh Language Level 4 (Please refer to the Welsh Language Matrix)
- *An interest in opera and / or other performing arts
- *An understanding of basic marketing theories and concepts
- *Experience of working in a marketing department
- *Experience of using website CMS systems
- *Experience of using Basecamp, Trello or other planning tools
Points marked with an asterisk (*) are desirable rather than essential
Deadline for applications: 06/01/2025
Welsh National Opera is an Equal Opportunities Employer and a Registered Charity. We encourage people from any background to apply for vacancies. We are committed to creating a workforce which is representative of society and brings together people with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from Black, Asian and Minority Ethnic (BAME) and disabled candidates.
What can we offer you?
Competitive Salary: £23,125
Annual Leave: Colleagues are entitled to 25 days annual leave (pro-rata for part time hours) each full holiday leave year which runs from 1st September to 31 August. Bank and public holidays are in addition to this. After 5 years, your holiday will increase to 28 days.
Pension: All employees are automatically enrolled into WNO’s Stakeholder Pension Scheme (the “Plan”) or such other registered pension scheme as may be set up by the Company as a Qualifying Workplace Pension Scheme three months after joining the Company, subject to satisfying certain eligibility criteria.
Gym Membership: All employees are eligible to obtain the Active Corporate Card operated by Cardiff City Council which is available at a 25% reduced rate and covers various leisure facilities throughout Cardiff.
Staff Parking Discount with Q Park: We have a corporate rate with Q Park, Pierhead Street (opposite WMC).
Discounts: Wales Millennium Centre offers discounts to residents at selected outlets within the building and selected restaurants around Cardiff Bay on presentation of ID cards. Discounted rate with Future Inns in Cardiff.
Employee Assistant Programme: We provide a free confidential; counselling and advice service that is available family to all our employees, freelancers and contractors
Welsh lessons: We support staff who want to learn or improve their Welsh language skills, and we offer optional basic Welsh and improver lessons free of charge.
Medical Cashplan & My Salary Extras: All colleagues are automatically signed up to a medical cash plan called BHSF, at Silver level paid for by WNO, where you can claim money back for routine and emergency healthcare on a range of healthcare including physiotherapy, dentistry, optical, osteopathy and more. You can also access a GP & Prescription service and mental health/counselling services.
‘My Salary Extras’ offer benefits and discounts on everyday spending, including, leisure days out, household purchases, motoring and travel.
If you are looking for the next challenge, then apply today. We welcome applications in Welsh. Any applications in Welsh will be treated no less favourably than if they were in English.
If you would like an informal chat about the role, please contact heledd.davies@wno.org.uk
