What you’ll do…
You will help support the delivery and be the first point of contact for a broad range of commercial hire activity across all Amgueddfa Cymru sites. You will help deliver a sales based approach to the management and exeuction of this remit which may include, but is not limited to, all venue hire & associated catering, commercial filming and commercial initiatives.
What you’ll achieve…
- The delivery of assigned aspects of the commercial hire strategy, as delegated to you by the Commercial Hire Manager
- All revenue and cost saving opportunities will be maximized
- You will seek out new and viable sales opportunities
- You will deliver premium client and stakeholder experiences
- Initiate contract enquiries, negotiation and delivery of assigned events and projects
How you’ll achieve this…
- Ensure all client and stakeholder expectations are met throughout the consultation, planning and delivery of a commercial hire
- Successfully achieve and analyze all financial targets
- Contribute to a regular review of all processes and procedures
- Deliver a gold standard of customer satisfaction across all initiatives
- Deliver all agreed venue hire to the highest level of excellence
- Respond to all enquiries pertaining to commercial hire income generation
- Engage in sales driven campaigns and approaches, including client liaison and in person sales work, for example, venue tours, networking events, etc
- Comply with all health and safety requirements
- Adhere to all departmental processes and procedures for managing the business, for example, the raising of invoices, logs, trackers, etc
- Liaise with catering franchise holder to convert enquiries, upsell and take proactive approach to the sale of hirable spaces to a wide range of existing and new clients
- Act as Duty Officer and oversee delivery and staffing complement of commercial hire events
- Work with the site management team to renew relevant licenses well in advance of expiry, managing extensions to late license on behalf of clients
- Establish and maintain a bank of suitable images and client testimonials to use for publicity purposes
- Assist in the administration of commercial filming projects and photoshoots requests and oversee such events when required
Any other duties required to support the department
